Having started in 2008, Rick Smith has had almost a decade to work as a CEO of Securas Technologies. The company he runs is one of the leaders in the world of inmate communication services. They serve thousands of law enforcement officials, dozens of state prisons, and more than a million of inmates overall. Since his arrival, Smith has been able to subtly differentiate the way this company operates through many different customization that have paid off.Richard Smith graduated with a Bachelor’s Degree in Engineering from the State University of New York at Buffalo, and an MBA Degree from the University of Rochester. His diverse background enables him to follow closely as business world moves forward, while staying very knowledgeable on the concepts e-building and designing.A popular change that the CEO brought in to the company are regular e-mail programs. This is what is used to stay in touch with customers, keeping them updated on the most current products and services. Thus, the buyers are also able to stay in the loop and get their opinions heard.
As police officers may find the products to make a difference between life and death, having them report discrepancies is of high importance.Smith’s company also works to acquire a large online-payment services company called JPay. Current involvement that JPay has with the market of incarceration is what drove Securus Technologies to look for mutual benefits. Smith has announced that his goal has nothing to do with changing the nature of JPay’s operation and business strategies, as there is no need to do so. The ultimate objective is for both businesses to benefit, and as JPay will be a subsidiary of Securus, Smith’s company will share in the success.Earlier in his career, Smith has held some of the highest position for one to hold. He was the President, Chief Operational Officer, Chief Financial Officer, and even Chief Executive Officer more than once.
A portfolio built from these notable experiences is what helped Smith perform well enough to stick with the Securus Technologies for so long.The transparency of the business is another factor for their ever-lasting impact. As previously mentioned, even police officers can reach out and discuss the products, without a need for some formal planning beforehand. This easily-accessible system is what gives them thousands of e-mails that express customer satisfaction.Smith’s works in Dallas where his company is headquartered. Working from the Lone-Star state, this CEO is taking the mission statement of his business personally. Protecting the nation from those incarcerated is the main goal of the business. By doing so successfully for a long time now, Smith and his company are proving to be very skilled and successful in their endeavors!
Source of the article : https://www.bloomberg.com/profiles/people/3482358-richard-a-smith